Terms and Conditions

Terms & Conditions


Welcome to the Saint d’Ici Website www.saintdici.co.za. The Website is owned by Saint d’Ici (Pty) Ltd for the purpose of providing a service to its customers. By accessing and using this Website, you agree to be bound by the Terms and Conditions set out in this notice. If you do not wish to be bound by these Terms and Conditions, then you may not use this Website in any way. Saint d’Ici reserves the right to modify these Terms and Conditions without prior notice and at any time. Please consult this page periodically for changes. Any use of this Website at any time constitutes full acceptance of our Terms and Conditions.

Your use of the website

You agree that your use of this Website is for lawful purposes only. You agree that you will not use this Website for any unlawful purpose, including committing a criminal offence, gaining unauthorised access to other computer systems, or transmitting unlawful material. You also agree that you will not use the Website to harass anyone through the use of email, chat or by using obscene language.

General disclaimer

You agree to access and use this Website entirely at your own risk. Please read the Limitation of Liability clause below.

Choice of law

This Website is owned and operated within the Republic of South Africa. Therefore, these Terms and Conditions are governed by the laws of the Republic of South Africa, and the user consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute.

Accuracy of information

While every effort is made to ensure that the information provided on this Website is current and accurate, you should not assume that this is always the case, and should consult other sources before making any decision to act on this information. We attempt to be as accurate as possible when describing our products on the Website; however, we do not warrant that the product descriptions, colors, information or other content available on the site are accurate, complete, reliable, current, or error-free.

This Website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information.


Saint d’Ici may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general Website notifications and more using the contact information you have provided to us.

Privacy and security

Saint d’Ici use Payfast as a verified payment gateway on the website. As such, Saint d’Ici do not store any customer credit card information on the Website.

Account information is protected by an SLS certificate and we commit to treating such information as confidential. Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.

You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. If there has been an unauthorised use of your password or account, please notify us immediately. You are responsible for keeping such information current, complete, accurate and truthful. You agree to accept responsibility for all activities that occur with your permission or authorisation under your account, username and/or password, or because you fail to maintain sufficient security over your account, username and/or password. You agree to provide only current, complete, accurate and truthful information. If you are accessing and using the Website on someone else’s behalf, you represent that you have the authority to bind that person as the principal to all Terms and Conditions provided herein, and to the extent you do not have such authority you agree to be bound to these Terms and Conditions and to accept liability for harm caused by any wrongful use of the Website or Content resulting from such access or use.

Copyright and use of material

Saint d’Ici retains copyright in the website and all current and future content displayed on the website which is not owned by third parties.

In terms of a limited licence, granted for general use, Saint d’Ici grants the user, subject to these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future content of the website for your personal, non-commercial and informational purposes only.

In addition, Saint d’Ici grants you permission to copy and distribute information from the Website for non-commercial purposes, provided that: (i) this information has not been sourced from third parties; (ii) you notify Saint d’Ici of such use; and (iii) Saint d’Ici is acknowledged as the source by reference to the Website address.

This Website and its Contents may not be reproduced, duplicated, copied, resold or otherwise used for any commercial purpose without the express prior written consent of Saint d’Ici.


The website displays prices in Rand (R) and US Dollars ($), depending on your country of origin. The exchange rate between the currencies is not necessarily at official exchange rates and, rather, at the sole discretion of Saint d’Ici, as determined by commercial needs. Items to be delivered in South Africa are quoted inclusive of sales taxes. Items to be delivered to all countries except South Africa are quoted exclusive of sales taxes. Taxes and import duties resulting from the purchase of a product on the Website is payable by the you, as determined by port and customs authorities in your respective country. Saint d’Ici reserves the right to modify the prices listed on the Website from time to time.


Saint d’Ici undertakes to accept and deliver orders within the limit of available stocks. In case items are temporarily or permanently unavailable, we will send you an e-mail so that you are informed. You will then have the option of modifying or canceling your order. In case of a cancellation because of the temporary or permanent non-availability of items, we undertake to give you a full refund as quickly as possible. In confirming your order, you are accepting all of our general conditions of sale. Saint d’Ici takes no responsibility for lost shipments although we will do our best to track them down.

Delivery times will vary according to the destination and type of delivery. Saint d’Ici cannot be held responsible for any delays in delivery. Delayed delivery will not give rise to any penalty nor indemnity, and cannot be used as reason for cancelling the order.

Please also note that tracked deliveries that cannot be delivered because of absent clients will be shipped again at the client’s expense or cancelled. For specific delivery lead times, please contact us with your request before placing your order. Once an order has been placed, the shipping option cannot be modified.

Your order will be shipped to the delivery address you provided.

Please make sure to provide all the details needed including apartment/suite/building number, and the company name if needed.

Returns and exchanges

All creations are final sale, as all Saint d’Ici creations are hand-prepared to order with hand-written labels, we do not accept returns nor exchanges. However, the item will be replaced at Saint d’Ici’s cost (including shipping) should there be quality problems such as pump malfunction, etc.

The transfer of risks attached to the items sold by Saint d’Ici shall take place upon handing-over to the carrier. If the items sent do not conform to your order, or should they be defective, they will be replaced and in this case, the return costs are payable by Saint d’Ici.

User submissions

Saint d’Ici strives to create an interactive relationship with the members of its Website and services. User comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to Saint d’Ici on or by this Website shall be and remain Saint d’Ici property. Users assign all property rights and interests to Saint d’Ici allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, Saint d’Ici shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to users any compensation for any comments; or (3) to respond to any user comments.

Third party links

To improve our Website, Saint d’Ici may use and promote services provided by outside third parties. However, even if the third party is affiliated with Saint d’Ici, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside sites linked on our Website, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.

Limitation of liability

The Website and its content and services are presented “as is.” neither Saint d’Ici nor our subsidiaries, affiliates, partners, or licensors make any representations or warranties of any kind whatsoever, express or implied, in connection with these site terms and conditions or the Website or its Contents or services.

You agree that neither Saint d’Ici nor our subsidiaries, affiliates, partners, or licensors will be responsible or liable in contract, warranty or in tort (including negligence) for any (a) interruption of business; (b) access delays or access interruptions to the Website; (c) data non-delivery, misdelivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-Website links on the site; (e) computer viruses, system failures or malfunctions which may occur in connection with your use of the Website, including during hyperlink to or from third party websites (f) any inaccuracies or omissions in content or (g) events beyond our reasonable control.

Further, neither Saint d’Ici nor our subsidiaries, affiliates, partners, or licensors will be liable in contract, warranty, or in tort (including negligence) for any indirect, special, incidental, or consequential damages of any kind (including lost profits) related to the Website or your use thereof, even if we have been advised of the possibility of such damages.

You agree that no claims or action in contract, warranty, or in tort (including negligence) arising out of, or related to, the use of the Website or these Terms and Conditions may be brought by you more than one (1) year after the cause of action relating to such claim or action arose. If you are dissatisfied with the Website, termination of your use of the site is your sole remedy. We have no other obligation, liability, or responsibility to you.


You agree to defend, indemnify and hold Saint d’Ici, our subsidiaries, affiliates, partners, licensors, officers, directors, employees, and agents (the “Indemnified Parties”) harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand arising from (i) your use of the Website or the Website Content in violation of any law, rule, regulation or these Terms and Conditions, or (ii) any part of your User Content. You also agree to indemnify the Indemnified Parties for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.